Back Office IP/Datacom engineer

    Connect Talents
  1. connectalent_employer

    Employer: Connectalents

    Career Level: Senior

    Country: Egypt

    Salary: Confidential

    Job Type: Full Time

    Education Level: Bachelor Degree

    Location: Giza

    Experience: 3 Years

    Job Functions:

    Information Technology

    Job Skills:

    BGPEnglish languageGNOCIP /MPLS technologiesISISNOCOSPF
    • Job Description
      - Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
      - Fault management on all NEs and follow-up with support in case of escalated cases.
      - Node Health Checks, Node backups, Node Inventory
      - Analysis of Network performance issues
      - Implement network changes as per the CR process
      - Support new Network node integrations and Acceptance.
      - Ensure current license and software versions suit the present network requirement.
      - Able to verify and execute the plan provided by the planning team.
      - Capacity management and reporting in case of possible breach in capacity.
      - Liaise with 3rd Party Suppliers / Vendors to resolve the Faults / Problems needing vendor support.
      - Validating and maintaining the Known Error Database (KEDB) for IP/Datacom Nodes.
      - Identify the root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that the Customer identifies as requiring Root Cause Analysis (RCA).
      - Available on Call, standby as per Engineer Roster to support fixing network issues
    • Job Requirements
      - Engineering Graduate
      - Relevant experience in network operation and maintenance, NOC/GNOC operations experience will be an added advantage.
      - Advanced understanding of IP /MPLS technologies used in Telecom networks is a must.
      - Cisco/Juniper certification will be added to the profile.
      - Operation-maintenance, troubleshooting and configuration of Huawei routers & and switches installed in the network.
      - Hand-on experience in doing Software Upgrades remotely of Huawei NEs
      - Good understanding of MPLS, Network design principles and performance monitoring
      - Good understanding of BGP, ISIS, and OSPF Network design principles
      - Knowledge of various processes used in Network Operations will be an added advantage
      - Analytical skills like logical thinking, problem-solving & and handling assignments are mandatory.
      - Excel, report generation, trend and analysis are mandatory.
      - Fluency in English Language oral and written communication skills are a must.